PRIVACY POLICY

1. Information We Collect

When you book a service through our website, we collect the following information:

• Name (first and last)
• Phone number
• Email address (optional)
• Vehicle information (year, make, model, color)
• Appointment details (date, time, service type)
• Any notes or special requests you provide

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your detailing appointment
• Send appointment confirmation and reminder messages via SMS and/or email
• Send status updates about your service (e.g., we're on our way, job completed)
• Contact you regarding your appointment if needed
• Maintain records of services performed on your vehicle
• Improve our services based on customer feedback

3. SMS Text Message Communications

By providing your phone number and booking a service, you consent to receive text messages from Full Throttle Auto Detailing related to your appointment, including:

• Booking confirmations
• Appointment reminders
• Service status updates
• Job completion notifications

Message and data rates may apply. Message frequency varies based on your bookings. To opt out of SMS messages, reply STOP to any message we send. For help, reply HELP or contact us at (760) 883-7418.

We do not sell or share your phone number with third parties for marketing purposes.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Supabase — database storage
• Resend — email delivery
• Twilio — SMS delivery
• Vercel — website hosting

These providers are contractually obligated to keep your information confidential and use it only to provide services to us.

5. Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely and access is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and maintain business records. You may request deletion of your personal data by contacting us directly.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP

8. Contact Us

If you have questions about this Privacy Policy, please contact us: