PRIVACY POLICY

1. Information We Collect

When you book a service through our website, we collect the following information:

• Name (first and last)
• Phone number
• Email address (optional)
• Vehicle information (year, make, model, color)
• Appointment details (date, time, service type)
• Any notes or special requests you provide

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your detailing appointment
• Send appointment confirmation and reminder messages via SMS and/or email
• Send status updates about your service (e.g., we're on our way, job completed)
• Contact you regarding your appointment if needed
• Maintain records of services performed on your vehicle
• Improve our services based on customer feedback

3. SMS Text Message Communications

By providing your phone number and booking a service, you consent to receive text messages from Full Throttle Auto Detailing related to your appointment, including:

• Booking confirmations
• Appointment reminders
• Service status updates
• Job completion notifications

Message and data rates may apply. Message frequency varies based on your bookings. To opt out of SMS messages, reply STOP to any message we send. For help, reply HELP or contact us at (760) 883-7418.

We will not sell, rent, or share your mobile phone number, or your SMS opt-in and consent information, with any third parties or affiliates for their own marketing or promotional purposes. Your SMS opt-in and consent information will never be shared with any third party.

4. Information Sharing

We do not sell, rent, trade, or share your personal information with third parties or affiliates for their own marketing or promotional purposes. No mobile information, including SMS opt-in and consent data, is shared with any third parties or affiliates for any purpose.

To operate our website and deliver the services you request, we rely on a small number of service providers who process data strictly on our behalf and under confidentiality obligations:

• Supabase (database storage)
• Resend (email delivery)
• Twilio (SMS delivery of the messages you requested)
• Vercel (website hosting)

These providers act only as our processors to deliver the services you have asked for and may not use your information for their own purposes. Text messaging originator opt-in data and consent are never shared with any third party.

5. Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely and access is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and maintain business records. You may request deletion of your personal data by contacting us directly.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP

8. Contact Us

If you have questions about this Privacy Policy, please contact us: